Dyson Vacuum Not Working? (Troubleshooting Guide)

Owning a Dyson vacuum cleaner can make cleaning your home a breeze, but what should you do if it stops working as expected?

This troubleshooting guide will help you identify and resolve common issues that may arise with your Dyson vacuum, from power or electrical issues to accessory blockages and replacement part requirements.

Let’s move on…

How to Troubleshoot Dyson Vacuum Cleaner?

  • Check the power supply.
  • Clear blockages in the hose, wand, and brush bar.
  • Reset the brush bar if it’s not rotating.
  • Inspect hose and connections for damage.
  • Empty the bin and remove debris.


Here are the detailed guidelines:

Step 1: Check the battery and Power Outlet

dyson vacuum wont work

As time goes on, battery of a Dyson vacuum becomes damaged.

If your vacuum is cordless, the battery is likely malfunctioning or defective. Conversely, if you are using a corded vacuum, a faulty power cord, connector, or outlet may be the cause of this problem.

To determine the source of the issue, ensure that the battery or power cord is functioning properly.

You can test the power outlet by plugging in a mobile charger.

If the power outlet and cord appear to be functioning correctly, examine the connection port for any dust or carbon buildup. Clearing any accumulation should resolve the power connection problem, and your vacuum should once again operate as normal.

Note, if your vacuum’s battery is not holding charge or is not charging at all, replace it with a new one. Failure to do so can result in your vacuum ceasing to function altogether.

Step 2: Check and clean the filters

Wash the filter

The majority of Dyson vacuums, including stick, corded, and cordless models, feature a removable filter located beneath the front grill of the machine.

This filter can become clogged with debris such as pet hair or dust mites, hindering the vacuum’s performance.

So, make sure the filter is clean and dust-free.

If it appears to be dirty and clogged, wash it thoroughly with tap water and allow it to dry completely before reinstalling it.

Make sure to remove any remaining dust particles. Cleaning the filter will ensure that airflow is uninterrupted, which should solve any problems.

For those who are using a Dyson V11, we have created a step-by-step guide for cleaning the filter.

You can read it by clicking on this link.

Step 3: Check and empty the dustbin

Empty the dustbin

Have you emptied the dustbin?

If its dustbin is filled up with debris or dust, your vacuum will stop working. Dyson recommends emptying the dustbin after each use to ensure optimal performance.

So, check if the dustbin is full. If it is, empty it.

For those who may not be familiar with the process, I have previously written an article detailing how to efficiently empty a Dyson dustbin. Please feel free to refer to that link for detailed guidelines.

Sometimes, the red lever (bin release button) may become stuck, making it difficult to empty the dustbin. If this happens, please refer to our comprehensive guide for instructions on how to properly unstuck the bin release button.

Step 4: Clean the Brush Roll

Clean the brush roller

Brush roll is an essential component for effectively collecting dirt and debris from the floor.

As you vacuum, this roll gathers dust, hair, and other debris and deposits them into the dustbin.

However, it is not uncommon for the brush roll to become clogged with hair or other obstacles while vacuuming, and if you don’t clean it regularly, this clogging can prevent the brush roll from spinning properly.

To remedy this issue, remove any debris or hair that may be wrapped around the brush roll, and then check again if it’s spinning now.

Step 5: Remove any blockage from the hose and wand

Remove blockage from hose and wand

When the brush roller does its job, it sends all the dust and debris to the dustbin through the hose.

Using the vacuum for a long time without cleaning, some debris or dust may clog the hose and prevent the dust from reaching the dustbin.

In this case, cleaning and removing debris from the hose may fix your problem, and your Dyson may start working again. Check the vacuum cleaner’s hose and wand for any blockages, and make sure that the suction path is blockage-free!

If you don’t know how to check and clean the Dyson hose and wand, refer to this link.

Step 6: Do a visual check of everything and call a repair man

If none of the troubleshooting tips mentioned above fixes the problem, then first do a visual inspection of everything. You may have overlooked something simple. Start by checking each attachment and ensuring it is snapped into place correctly.

When you’re finished, give it a few solid runs. If it is still not working correctly, call a professional repairer.

Dyson Brush Not Spinning

Why is my dyson brusht stopped spinning?

Blockage in the brush‘ roll is the primary reason for this problem. Aside from this, a defective motor, power issue, damage to the brush roll, broken belt, or control board failure can also trigger this issue.

Sometimes, just unclogging the brush roll can fix this issue. Here’s how:

  • Turn off and unplug the vacuum.
  • Remove the brush bar by pressing the release button and pulling it out.
  • Remove the screws holding the brush bar and pull it out of the housing.
  • Cut any tangled hair or debris away from the bristles.
  • Replace the brush bar and screws in the housing.

Now, plug in and turn on the vacuum. The brush bar should now spin correctly.

Dyson vacuum not working after cleaning the filter

Why is my dyson not working after cleaning the filter

If you’ve just cleaned your vacuum filter and after that, it is not working, there are a few things you should check.

  • Make sure the filter is properly seated and locked in place.
  • Rinse the filter off with water and let it dry completely before putting it back in your vacuum.

Sometimes, you may need to take it to a professional for service.


Q. Why is my Dyson not Charging?

There are a few reasons why your Dyson may not be charging.

  • The first reason could be that the vacuum is not plugged in correctly. Make sure the power cord is securely plugged into the device and the wall outlet.
  •  The second reason could be a defective charger or cable. Carefully inspect the cable for any visual damage. If it is, replace it.
  • The third and most possible reason could be a problem with the battery. If that is the case, you have to replace the battery.

Unfortunately, if neither of those solutions works, you may need to take your Dyson to a professional for repairs.

Q. Dyson Vacuum Shuts Off After A Few Minutes

It may be because the airflow is blocked. Even if you have cleaned the filter, there may be other blockages.

  • Unplug your vacuum from the power source and keep it unplugged for about 5 minutes. After that, plug in again and check if the problem is fixed!
  • Check the filter: If the filter is clogged, it can cause the vacuum to overheat and shut off. But if the problem persists after washing the filter with tap water, deep clean the filter and its compartment again.

Q: My Dyson vacuum loses suction power. What could be causing this?

Loss of suction can occur due to several reasons.

Check if the dust bin or filter is full and needs to be emptied or cleaned. Clogged hoses or brushes can also reduce suction. Make sure there are no blockages and clean the brushes and hoses as necessary.

Q: Why is my Dyson vacuum making strange noises during operation?

Unusual noises can indicate a problem with the vacuum.

Check for any debris or obstructions caught in the brush bar or hoses. Additionally, inspect the vacuum’s wheels and ensure they are clean and in good condition