A step-by-step guide to fixing the Hisense TV black screen issue!
Although Hisense TVs are famous for their sleek designs and low prices, the manufacturer may have overlooked a few details in its latest smart TVs, leaving users scratching their heads. Sometimes the screen stops displaying anything or remains black even if the TV is on and the red light blinks!
This can leave you staring at an entirely black screen, no matter what you do, which can be frustrating. Here are some troubleshooting tips on fixing this black screen issue so you can enjoy your TV again.
Why could this happen?
Before diving into the solution, you need to know what causes your TV to show a black screen. Generally, several reasons could lead your tv to this problem.
The most common reasons that could cause your TV to have this problem are a power connection problem or a faulty HDMI input. Sometimes you may face a black screen issue on your Hisense TV if your TV’s backlight has been damaged or the motherboard is fried!
Steps to fix Hisense TV Black Screen issue
First, check and ensure that the HDMI input is in the correct port. If it is in the right Input, unplug the power cord and plug it back in. But if the power reset doesn’t work, try a hard reset. To do this, press and hold the power button on the TV for 30 seconds.
Below, I will explain those steps in detail so that you can implement them quickly, but before that, look at the bellow table for a better understanding…
|Loose Cable||Tighten the cable|
|Wrong HDMI Input||Choose correct Input|
|Damaged Backlight||Replace Backlight|
1. Power reset your TV
One of the most effective methods to eliminate this issue is to power reset your TV. This process is also known as reboot or power cycle.
However, it may seem simple, but in 90% of the cases, just unplugging and replugging the power cable fixes the problem. So unplug the power cable from the wall outlet and then,
- wait at least 30 seconds before plugging it back in.
- While your Hisense TV is unplugged, find and press the power button for 30 seconds.
Ensure that you’re pushing the power button on your TV, not the remote!
It will assist in draining any remaining power from the TV and allowing it to soft reset. This is not the same as simply turning the television on and off! After 60 seconds, reconnect the TV, which should power on without a hitch. If your Hisense TV is still displaying nothing, move to the next step!
2. Choose the correct input source
Another simple solution if your Hisense TV is not turning on or only displaying a black screen is to check and select the correct input source. An incorrect input source may cause your Hisense TV to seem to be turned off.
You must choose the correct HDMI input source to get your TV to work correctly. So, whether you’re using a streaming device, a DVD player, or a cable box, make sure your TV source and Input match the number of HDMI ports you use.
3. Factory reset your Hisense TV
If rebooting and then choosing the correct HDMI input source doesn’t fix your TV’s black screen issue, you have only one option that you can do now, and this is a factory reset. Yes! Factory reset.
Typically, your TV may show nothing if it faces any internal software-related error. In this case, a factory reset may help you recover your TV. Resetting is far more complicated than rebooting. So you must be careful when resetting. Otherwise, your TV may brick.
Remember that a factory reset will restore your TV to its factory setting, and all your downloaded content, such as apps and other credentials, will be permanently removed! So make a backup of your data and then reset your TV.
To reset your Hisense TV to its factory setting, follow the below steps.
- First, locate the reset button at the back/bottom of your Hisense TV. (It is a small hole labelled “RESET”)
- After then, take a paper clip and insert it into the hole.
- Now press and hold the button for about 15 seconds.
- Hold it down until your TV restarts.
You won’t need to do anything to boost the process while it’s doing its job. Resetting may take up to 20 minutes to complete. During this period, please do not unplug it from the power outlet.
4. TV’s T-con or Motherboard may be damaged!
As I mentioned, if resetting your TV doesn’t fix the problem, your TV’s motherboard or T-con board may be damaged. The T-con board connects to the mainboard to control the images on the screen. If this board has any fault, your TV will show a black screen.
In this case, if only the sound comes from the TV, but the display is black, the T-con board is definitely damaged and needs to be replaced.
5. TV’s backlight is damaged
Another major reason could be that your TV’s backlight is probably broken. As a result, you are just hearing sound and seeing a black screen. But there is a way to ensure this.
Turn on your TV and bring a flashlight very close to the screen. When you flash the light, look closely at the TV’s screen to see if there is any image on it. If you see a picture, but it’s very dim, it’s probably because your TV’s backlight has been damaged and needs to be replaced.
In this case, go to the nearest TV repair centre and ask them to repair it.
1. Nothing worked! What to do?
Contact Hisense customers care and claim warranty. Before claiming a new TV, make sure the warranty is still valid. But if your TV doesn’t have a warranty, visit the nearest TV repair shop.
The worst thing is that a replacement motherboard for a Hisense TV is difficult to find. Most of the time, the only option is to replace the TV completely.
2. Where can I find the LED backlight for my Hisense TV?
You can buy LED Backlight for your TV from Amazon, eBay or your local vendor.
But if you are not skilled in TV repairing, don’t do it yourself. Otherwise, there is a possibility that your TV display will be totally damaged.