How to Reset TCL Roku TV (With Black Screen)

Sometimes, when using a TV, you might encounter issues like a screen not displaying, freezing on the logo screen, or the TV not responding to the remote control.

In such situations, resetting is essential!

There are two ways to reset a TCL Roku TV: one is through the TV’s settings menu, and the other is by pressing the TV’s physical reset button.

If you can’t access the TV’s settings menu or experience a black screen issue, the second method is your best option.

Without further ado, let’s dive in.

 

Here are the detailed step-by-step guidelines:

Method 1: Reset the TV using a Remote

This method is quite simple than the manual method.

Here’s how:

• First, press your remote’s “home” button and go to “settings.“
• Scroll down and select “system.“
• Now scroll down again and go to “advanced system settings.“
• Select “factory reset.“
• And then select “Factory reset everything.“
• Finally, enter the 4-digit code of your TV and press ‘ok.’

That’s it…

This will reset all settings to their default values as if the TV were brand new.

Once the reset is complete and the device reboots, you will need to set it up as if you just purchased it and removed it from the box.

Remember, performing a factory reset will erase all of your personal data and settings on the TV, including WiFi and wired network configurations, Google account login information, and any other saved credentials.

Method 2: Factory Reset TCL Roku TV With Black Screen

As I mentioned, this manual method is quite helpful when you can’t enter the settings menu or the TV stops turning on entirely.

However, here’s how:

• Power on the TV.
• Then locate the reset button. (This is usually located on the back of the TV, near the inputs)
• Once you find it, take a ballpen.
• Now, press and hold the reset button for about 20 seconds using the pen.

Don’t let the reset button until you see the TCL TV logo appear on the screen. Once the logo appears, let it go.

In certain TCL TV models, you may not find a physical reset button. In such cases, according to TCL Customer Care, the only way to fix the TV is by replacing the main board.

Common Resetting Issues and Solutions

1) TV Not Responding After Reset

Solution: Unplug the TV for a minute, then plug it back in. If the issue persists, contact TCL customer support.

2) Stuck on Boot Logo

Solution: Try performing the factory reset again. If it doesn’t work, use the physical reset button.

3) Network Issues After Reset

Solution: Ensure your network is working correctly. Restart your router if needed.

Reasons to Reset TCL Roku TV

Over time, a TV experience technical glitches, such as frozen screens, app crashes, or sound problems.

A factory reset can often resolve these issues by clearing any software conflicts.

Clearing Cache and Memory: As you use the TV, temporary files and cache can accumulate, potentially slowing down the system.

Resetting the TV clears this cache, providing a fresh start for improved performance.

Improving Performance: If your TCL Roku TV has become slow or sluggish, a factory reset can restore it to its original state, optimizing performance and responsiveness.

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F.A.Q.s

Q. What will happen if I reset my TCL Roku TV?

If you reset your TV, it will return to its default settings, which means that all of the customized settings you have made, such as changing the display or audio settings, will be lost.

Any apps that you have installed on the TV will also be removed, and the TV will be restored to its original state.

If you reset your TV, you will need to set it up again as you did when you first purchased it.

This may include connecting it to your home network, performing the initial setup, and installing any apps that you want to use.

Q. Does factory reset affect hardware?

No, a factory reset only restores software settings. It does not impact the TV’s hardware components.