Sometimes, when using a TV, you might encounter strange issues like a screen not displaying, freezing on the logo screen, or the TV not responding to the remote control.
In such situations, resetting your TCL Roku TV is compulsory!
There are two ways to reset the TV: one is by accessing the TV’s settings menu, and the other is by pressing the TV’s physical reset button.
However, If you can’t enter the TV’s settings menu or experience a black screen issue, the second option can be helpful.
Without further ado, let’s dive into it!
Ways to reset TCL Roku TV to Factory settings
In short: to reset your TCL Roku TV, locate the reset button at the back of the TV, then press and hold that button using a pen for about 20 seconds. Once you see the TCL logo on the TV screen, release the button!
Here are the detailed step-by-step guidelines:
Method 1: Reset the TV using remote
Resetting a TV using the remote control is quite simple than the manual method.
Here’s how:
- First, press your remote’s “home” button and go to “settings.“
- Scroll down and select “system.“
- Now scroll down again and go to “advanced system settings.“
- Select “factory reset.“
- And then select “Factory reset everything.“
- Finally, enter the 4-digit code of your TV and press ‘ok.’
This will reset all settings to their default values as if the TV were brand new.
Once the reset is complete and the device reboots, you will need to set it up as if you just purchased it and removed it from the box.
Remember, performing a factory reset will erase all of your personal data and settings on the TV, including WiFi and wired network configurations, Google account login information, and any other saved credentials.
Method 2: Resetting the TCL Roku TV with black screen
As mentioned, this manual method is quite helpful when you can’t enter the settings menu or the TV stopped turning on entirely.
However, here’s how to reset the TCL TV with a black screen
- Power on the TV.
- Then locate the reset button. (This is usually located on the back of the TV, near the inputs)
- Once you find it, take a ballpen.
- Now, press and hold the reset button for about 20 seconds using the pen.
Don’t let the reset button until you see the TCL TV logo appears on the screen. Once the logo appears, let it go.
In certain TCL TV models, you may not find a physical reset button. In such cases, according to TCL Customer Care, the only way to fix the TV is by replacing the main board.
F.A.Q.s
Q. What will happen if I reset my TCL Roku TV?
If you reset your TV, it will return to its default settings, which means that all of the customized settings you have made, such as changing the display or audio settings, will be lost.
Any apps that you have installed on the TV will also be removed, and the TV will be restored to its original state.
If you reset your TV, you will need to set it up again as you did when you first purchased it.
This may include connecting it to your home network, performing the initial setup, and installing any apps that you want to use.
Q. Does factory reset affect hardware?
A factory reset does not typically affect the hardware of a device, as it is a software-level procedure that restores the software on the device to its original state.
This means that the hardware components of the device, such as the processor, RAM, storage, and other components, will not be affected by a factory reset.
Q: How long does it take to complete a reset?
The reset process for a TCL Roku TV usually takes between 3 to 5 minutes.
Q: Will resetting my TCL TV fix any issues I’m having with it?
Resetting your TV can sometimes fix issues such as freezing, slow performance, or connectivity problems. However, it may not fix hardware-related problems.
Q: How often should I reset my TV?
There is no need to reset your TV on a regular basis. Only reset it if you are experiencing issues with performance, connectivity, or other technical problems.

Abdul Kader, a handy guy and experienced founder of a TV repair shop in Gulshan, Dhaka, Bangladesh. He is mainly an expert in understanding and repairing different types of issues with Smart TVs and providing helpful insights on how to keep them in good working order. Read his Full Story.