There’s nothing worse than seeing your Roomba stuck on the corner of your kitchen rug, repeatedly making the same old loop-de-loop and displaying the message “Error 19.”
Though this error prevents the Roomba from functioning, there are several ways you can fix it. This article will guide you in troubleshooting this error in just a few minutes.
Why does Roomba Error 19 occur?
“Error 19″ is similar to “Error 26” and “Charging Error 8,” which means that the battery of your Roomba robot was charged for 240 minutes but timed out before reaching a full charge.
You may also receive this error if your Roomba detects that the cliff sensor is activated near the docking area and is so dirty that it cannot identify the docking station or anything blocking it from docking or undocking.
To troubleshoot iRobot Roomba Error 19,
Make sure the battery is installed correctly and the cliff sensors are clean and dust-free. If these things are okay, factory reset your Roomba.
Before diving into a detailed step-by-step solution, look at the below data table. This will make it easier for you to understand this issue quickly.
|loose battery||Check and reinstall it|
|Dirty cliff sensor||Clean them|
|Firmware glitch||Reboot/Reset your Roomba|
Step 1: Check and reinstall the battery
Checking and reinstalling the battery is the simplest and easiest way to solve this error. Roomba can throw you this error if its battery is not charged correctly or the battery is not installed properly.
Additionally, reinstalling the battery will act as a soft reset and can help you resolve temporary glitches with your Roomba.
Here’s how to remove and then reinstall the battery:
- Turn the Roomba backward.
- Remove all the screws, including the one on the spinning brush, and loosen them all.
- After then, remove the bottom cover and discard it.
- Remove the battery by lifting the two tabs.
- Now, wait 10-20 seconds and put the battery back in.
- Reassemble everything back by retracing your steps.
Step 2: Clean the charging connectors
Roomba connects itself with the home base via tiny connectors and charges itself. These connectors are called “Charging connectors”, which can become dusty over time and make it difficult for your vacuum to charge correctly.
However, if reinstalling the battery doesn’t fix your problem, make sure the charging connectors are clean and dust-free. Disconnect the Home Base from the power outlet, take a soft cloth, wipe away dust from the charging connector, and then replug it. Now charge your vacuum again and check if this issue has been fixed.
💡 Check Also: Why does Roomba Charging Dock Light goes off?
Step 3: Remove any obstacles from its path
According to iRobot, Roomba could display this error if it can’t undock correctly or if anything like a doll or whatever blocks it from docking or undocking.
Make sure that there is no clutter around or near the home base because these obstacles may stop the vacuum from navigating properly.
Step 4: Power reboot your vacuum
Though disconnecting the battery is also called a reboot, a power reboot is more efficient than this, making the Roomba boot up its firmware again.
Fear not; rebooting is not the same as a factory reset. It’s just like turning off and then on a device.
You can do this from Irobot Home App or manually by pressing the dock button. However, in the Home App, this process is named “force close’ which you will find in the settings menu.
Here’s how to reboot your Roomba:
- Roomba 500 and 600 Series: For 10 seconds, press and hold SPOT Clean and Dock.
- Roomba 700, 800, and 900 Series: For 10 seconds, press and hold the CLEAN button on your robot. When you release the button, your Roomba will play the reboot tone.
- Roomba I and s Series: For 20 seconds, press and hold the CLEAN button on your robot. The light ring will revolve clockwise in white when the button is released.
Step 5: Factory Reset your Roomba
If none of the mentioned-above steps works, your Roomba is experiencing a critical error like a firmware malfunction. In this case, a factory reset may solve this issue.
Here’s how to reset a Roomba to default settings:
- Open the iRobot Home App.
- Ensure that your mobile and Roomba are connected to the same Wi-Fi network.
- Now, select Settings from the drop-down menu.
- Press the factory reset option.
Roomba will automatically restart to complete this process. In the meantime, Wait patiently!
Remember: resetting will delete all of your saved configurations. You must reconfigure your Roomba and remap your house to use it again.
Even if no other method works, I hope resetting your Roomba to its factory settings will fix your Error 19 issue. Let me know in the comment box if it works or not!
Q. Nothing worked! What to do?
If you still need help with this error, contact iRobot customer care. They will help you troubleshoot this issue over the phone. But if your vacuum’s warranty isn’t valid, go to your nearest vacuum repair shop and ask them to look into it.
Q. Will resetting affect my Roomba’s hardware?
No. Resetting is the best method to fix any software related. This will restore your Roomba’s software to its factory default settings and may fix any issues you’re having with the software.
Vacuum master from Gazipur, Bangladesh! He knows vacuums inside and out and has been fixing them for ages. When he’s not busy repairing vacuums, Mizanur writes these super helpful guides for Homespoiler.com. His guides are packed with all sorts of tips and tricks to help people fix their vacuums and keep them running smoothly. More about him.