It is not uncommon for TVs to experience a variety of problems, and TCL Roku TVs are no exception.
These problems include difficulty starting the device, remote control issues, failure to display pictures on the screen even when the TV is turned on, and so on.
Actually, these issues are pretty common, and in most cases, take less than 10 minutes to troubleshoot.
Just look at what this TCL TV user says:
“Argh! This TCL Roku TV is driving me insane! No picture, no enjoyment, just pure frustration! I feel like screaming my head off, but I don’t think that will solve anything. Come on, TV, give me something, anything!”
I took this comment from a TV forum. Crazy, right?
Well, in this article, I will break down the steps you need to take to get your TV working again. Here we go! Let’s dive into it…
Here we go! Let’s dive into it…
Why does my TCL Roku TV picture go out?
This issue can occur due to several factors, but the most common culprits are a temporary system glitch or a damaged HDMI cable. Apart from these, problems with the display panel or backlight may also be responsible.
Here’s a list of some potential reasons:
- System glitch.
- Damaged Display panel.
- Firmware or backlight issue (If the sound is still alive)
- Bad HDMI connection or burned-out signal processing circuitry.
Troubleshooting TCL Roku TV no Picture issue
In short: To troubleshoot the “no picture” issue on your TCL Roku TV, power cycle it. To do this, unplug your TV from the power source and wait two minutes before plugging it back in.
Before diving into step-by-step instructions, look at the bellow table. This will make it easier to understand this article quickly.
|Reasons for no picture issue||Solutions|
|Functional glitch||Reboot the TV|
|Bad HDMI connection||Check/replace it|
|Faulty backlight||Replace it|
Step 1: Power cycle your TV
Let’s start with power cycling the TV. But wait, you have to do it in a different way.
Simply unplugging the TV and then replugging may not work. You have to take this one step further by implementing a technique.
90% of users who experienced this black screen issue confirmed that this process successfully fixed their problem.
“Who knew that the solution to my no-picture problem on my TCL Roku TV was as simple as power resetting? I feel like a tech genius now, but really it was just dumb luck.”
Worth mentioning that, I also succeeded with this method when I encountered this issue with my TCL TV. Fear not; this will not erase your downloaded content or settings.
Here’s how to do this:
- Turn off the TV and unplug it from the power outlet.
- Wait for at least three minutes before plugging it back in.
- During this time, press and hold the power button (Not the reset button) for about 30 seconds.
- Once done, turn on the TV.
Now check if your issue has been fixed. If power cycling the TV didn’t resolve your issue, don’t worry – still more steps you can try in troubleshooting. Proceed to the next step.
Also, try factory resetting your TV as well. This could possibly fix your issue. Follow this link for a step-by-step guide on how to reset your TV.
Related: You Need to Secure Your TCL Roku TV (Here’s Why & How)
Step 2: Check the HDMI cable connection
If you’ve followed the previous steps and the problem is still occurring, check the HDMI connections.
HDMI connection is used to transmit audio and video between devices. If there is an issue with this cable, the TV will not get the proper signal to display content correctly.
First, ensure that all devices connected to your TV via HDMI have a solid connection. If the connections are secure, check a few other things like the HDMI ports.
If you suspect that the HDMI ports are the problem, you may need to have them repaired or replaced.
TCL TVs often have multiple ports, sometimes up to four, so try using a different port and see if this resolves the issue before replacing the HDMI cable or repairing HDMI ports.
Step 3: Check the TV’s backlight
Backlight is a crucial component that helps illuminate the screen and make the images visible to the viewer. Without a functioning backlight, the TV cannot display an image.
TV’s backlight can become damaged due to various issues, such as a power outage or problems with the electric flow to the TV. If the backlight is damaged, you must replace it in order to get the TV working again.
However, there is a way to determine whether the backlight is actually damaged or not. Here’s how to check it:
- First, make sure that the TV is powered on.
- Then, take a flashlight and hold it close to the screen.
- As you shine the flashlight on the screen, carefully observe whether any image is visible.
If you can see a faint picture on the screen when the flashlight is shone on it, this indicates that the backlight needs to be replaced.
If you’d like to fix a damaged backlight, we have a comprehensive step-by-step guide that can help you. You can find the guide at this link.
Did nothing work?
If you have attempted all the troubleshooting steps listed above and are still experiencing issues with your TV’s display, the T-con board or other components related to the display may be damaged.
In this situation, contact TCL customer service for additional support. Alternatively, you can visit a local TV repair shop and speak with a technician about the problem.
It is always recommended to seek professional help when dealing with potential damage to electronic devices. Because attempting to fix the issue on your own can lead to further damage or injury.
Q: Can a software update fix the problem of no picture on my TCL Roku TV?
It’s possible that a software update could fix the issue, as some updates can address bugs and glitches. However, if the problem is hardware-related, a software update is unlikely to resolve the issue.
Q: Is it worth repairing my TCL Roku TV if it’s not displaying a picture?
It depends on the cause of the issue and the cost of the repair. If the issue is minor and the cost of the repair is reasonable, it may be worth fixing.
However, if the repair is expensive or the TV is old, it may be more cost-effective to replace the TV.
Q: How can I prevent this issue in the future?
Take care to protect your TV from power surges and keep it away from sources of heat or moisture. Additionally, regularly clean the TV to prevent dust buildup that can cause issues with the backlight or other internal components.
Abdul Kader, a handy guy and experienced founder of a TV repair shop in Gulshan, Dhaka, Bangladesh. He is mainly an expert in understanding and repairing different types of issues with Smart TVs and providing helpful insights on how to keep them in good working order. Read his Full Story.