TCL Roku TV sound problems/Not working

Sound issues are typically common on TCL Roku TVs.

But this often gets annoying when you are going to stream your favorite show, as the sound may be distorted, muted, or out of sync with the video.

This issue arises due to different factors, but usually, a simple power reboot can rectify it in 90% of cases. Yet, sometimes, this solution may not suffice, and you have to resort to complex troubleshooting.

In this article, I will break down why the sound on a TCL Roku TV may stop working and what you can do to get it working again.

Here we go! Let’s dive into it…

Understanding why TCL Roku TV has no Sound

An Incorrect setting or wrong input is the major culprit for the sound issue. According to some TV experts, aside from wrong sound settings or input, this issue can also happen due to a TV’s software glitch or malfunctioning speaker ( whether it is built-in or external).

In general, the following are the potential reasons:

• Wrong sound settings or cable connection.
• malfunctioning speaker.
• TV’s software glitch or firmware issue.
• TV’s hardware failure.

How to troubleshoot a TCL Roku TV that has no sound?

In short: To resolve sound issues on your TCL Roku TV, start by verifying the audio cable connection and sound settings. If the problem persists, factory reset the TV.

Look at this table:

Step 1: Check the TV’s sound settings

Start by checking your TV’s volume settings, whether you turned it down or mistakenly pressed the mute button on your Remote.

I know it sounds silly, but sometimes just making sure your TV isn’t muted or set to a very low volume can solve the problem. Because People tend to overlook the obvious.

Also check the volume on other connected devices (if you use set-top boxes, external speakers, soundbars, and gaming systems.) These may have their separate volume controls, such as a remote or physical knob.

Step 2: check the cable connection

Depending on which device you use (whether it’s a speaker or soundbars) you’ll likely see different cords coming out of the back of your TV, and maybe one of them could be affecting your audio.

Cables are vital for sending sound and video. In some cases, a malfunctioning or old cable cause a bunch of issue,s and who knows, this could be the culprit for your TCL TV’s audio issue.

So, make sure the cables (whether it’s HDMI or speakers cord) are undamaged and securely plugged into the correct inputs. Remember that HDMI 1.0 inputs can only support 1080p and lower resolutions, not all high-definition formats.

While checking the cable, it’s a good idea to unplug and replug them. This will help to secure the connection from gunk accumulation and make the input ports more stable.

If you notice any damage sign in the cable, replace it with a new one and then check again.

Step 3: Try changing the content you are watching

It’s likely that the TV source/program you’re watching is having issues, whether it’s an over-the-air broadcast, cable or satellite service, DVD or Blu-ray player, DVR, gaming console, or apps (streaming channels).

Change the TV channel, input, or app to see if the issue is only with what you’re currently watching. I mean, if you are watching a show on Hulu and its sound isn’t working, try moving to Netflix and see if it works.

Step 4: Reboot the TV

Fear not, it’s just a simple thing. At the beginning of this article, I defined ‘software glitch’ as a major reason for the sound issues.

Almost 90% of smart TV users claimed that a simple reboot fixed their TV’s minor issues like lagging, freezing, or audio issue.

So, rebooting is worth of try, and here’s how to force reboot your TV:

• Turn off your TV and unplug it from the power source.
• Then press and hold the power button (not the reset button) for about 30 seconds.
• Finally, plug it back in.

Now check whether your problem has been fixed. If not, proceed to the next step.

Note: If your TV’s firmware/software is outdated and an update is available, update it now. Because outdated software can also cause this audio issue. Here’s how to update your TCL Roku TV.

Step 5: Factory reset the TV

Some online guides suggest changing the TV’s audio settings. But I don’t think it’s necessary. There is an easy way to restore your TV to its default state and hopefully, it can resolve your TCL Roku TV’s audio issue.

Yes, I am talking about ‘factory reset. You know how effective it is in recovering a device from corrupted or firmware malfunctioning. If you reset your TV, chances are that you may find your TV’s sound working again.

Thankfully, we covered this article before with a step-by-step guide on how you can reset your TCL Roku TV. Click on this link.

Remember that a factory reset will erase all of your previous settings and revert them to the default state as brand new. So, make sure you keep noting your important things.

Step 6: Check the speaker

If none of the above-mentioned troubleshooting steps help you fix the issue, your TV’s external or internal speaker has been damaged.

To ensure, try connecting a different speaker to your TV. If it works, you must replace your TV’s internal speaker. But if not, visit your nearest TV repair shop.

Creative hack to bypass sound issue

Once you have verified that the TV’s internal speaker or audio processing circuitry is flawed, you could consider trying innovative fixes such as using a Bluetooth speaker.

This comes in handy If your TV’s internal speaker is not working or is somehow damaged. Because It will get direct audio output instead of relying on the TV’s internal speakers.

It will, however, require you to purchase an additional speaker/subwoofer, which may cost between 99$ to 200$. You can use any model but be sure it has Bluetooth compatibility.

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F.A.Q.s

Q: Why is the sound on my TCL Roku TV intermittently cutting out or distorted?

The sound on your TCL Roku TV may intermittently cut out or become distorted due to loose connections, network connectivity issues, or interference from other electronic devices.

Try unplugging the TV and all external devices and plugging them back in to see if this resolves the issue.

Q: How can I test whether the sound issue on my TCL Roku TV is caused by the TV itself or the external device I am using?

To test whether the sound issue on your TCL Roku TV is caused by the TV itself or the external device you’re using, try connecting a different device, such as a DVD player or gaming console, to your TV and see if the sound works.

If the sound works with the other device, then the issue is likely with the original device you were using.

Q: Can a damaged HDMI cable cause sound problems on my TCL Roku TV?

Yes, a damaged HDMI cable can cause sound problems on your TCL Roku TV. Try using a different HDMI cable if this resolves the issue.