As a happy owner of a Westinghouse TV, I was really upset when one day I switched it on, and there was nothing on the screen.
No picture, no sound, just a black screen staring at me.
I got worried, thinking my beloved TV had stopped working.
I felt frustrated and confused, not knowing how to solve the problem. But after looking up some solutions and trying a few things, I managed to figure out and fix the issue.
In this blog post, I’ll share my experience of troubleshooting and fixing the no-picture problem with my Westinghouse TV, and hopefully, it can help you too if you face a similar issue.
Why Does My Westinghouse TV have no Picture?
There are a few common reasons your Westinghouse TV may have a black screen.
☞ The most common reason is that the TV is on, but there is no signal. There might be an issue with the HDMI input.
☞ Another common reason is that the backlight may have gone out. Sometimes it can happen due to overheating or a massive amount of electricity flow.
☞ If your TV has been on for a while and the screen suddenly goes black, it could be due to overheating. Please turn off the TV and let it cool down.
☞ Another possibility is that the power source may be faulty or the wire connected to your TV is damaged.
How to Fix Westinghouse TV No Picture
Here are the detailed guidelines:
Step 1: Perform an HDMI reset (Don’t Skip)
You have to do this using a very popular method—Power Cycling.
I know this is something no one even wants to hear, but it really works!
The reason is very simple: sometimes, the TV firmware generates auto bugs in the system, and at times, the HDMI connection creates glitches. By performing an HDMI reset, these glitches will be completely eliminated.
Here’s how you can do it:
- Disconnect the TV from the power source completely.
- Similarly, disconnect all the HDMI and audio/video cables connected to the TV.
- Now, wait for 5 minutes.
- During this time, press and hold the TV’s power button for about 30 seconds.
- Once done, power the TV back on.
Now check if the TV is working correctly. If not, proceed to the next step.
Step 2: Power Cycle your TV’s Remote
A new set of batteries may be all you need to get the TV working again.
Sometimes, the batteries in the remote get’s damaged suddenly even if you just bought it a few months ago.
However., before that, wipe the battery contacts with rubbing alcohol to clean any dust, dirt, or gunk accumulation that might prevent the battery from connecting with the remote and check to see if it works.
If you think your remote isn’t working, check out our complete guide to fix this from the above link.
Step 3: Factory reset Your TV
This is the most drastic step, and I typically don’t recommend it as the first troubleshooting step.
However, it’s an excellent idea to remove glitches, bugs, or any default system errors. Many Westinghouse TV owners found it helpful in recovering their TV from this issue.
So, it’s worth trying.
- First, unplug your TV from the power outlet again.
- Then hold the power button on the TV for about 30 seconds and release it.
- Now Power on your TV.
This is a hard reset of your TV, which will completely drain any power in your device. Now check to see if it works. If not, move on.
Step 4: Check the Power Outlet
The next method would be to plug the TV into another wall outlet.
You may have a bad outlet, and doing so will ensure that we get power to your TV from the correct source. Plug it into a different wall outlet to see if it works.
Step 5: Check the Cables
Check all the cables plugged into your television, including the power and HDMI cords.
Make sure that they are plugged in correctly. Because sometimes, some of them may get a bit loose, not giving your TV the proper connection.
Step 6: Check your TV’s backlight
The last and most probable reason for your Westinghouse TV black screen issue is that the backlight may be damaged or burned out.
This can happen if the TV is turned on and off too frequently or left on for too long.
To ensure this is the case, power on your TV, take a flashlight and bring it very close to your TV screen.
When you flash the light, pay close attention to check whether there is any image on the screen. If a picture appears but is incredibly faint, your TV’s backlight has been damaged!
In this case, hand it over to a technician to repair. Or you can contact Westinghouse Customer Care or buy a new TV entirely.
Q. How can I tell if the power cord or HDMI port is damaged?
The easy way to tell if it’s an issue with your HDMI cord is by using another device, like a laptop or computer.
If you have access to another HDMI cable and monitor, plug it in and see if it works.
In some cases, there’s nothing wrong with your television at all. You may need an adapter for a device like your laptop or computer.
Q. What does it mean when my TV turns on, but the screen is black?
This could indicate that the cable box, Sat Box, coax cable, or HDMI cable isn’t performing correctly, something is loose or needs a reset.
Reset ALL components, including the TV, by unplugging them for 5 minutes. Make sure all COAX and HDMI cables are secure and linked correctly.
Q. Why does Westinghouse TV have no picture, just lines?
This is a significant problem for which no repair can be performed; instead, the board (Tcon) must be replaced.
Colored vertical lines, which run from top to bottom across the screen, signify a faulty Tcon board.
Westinghouse does not sell this board individually because it is part of the LCD panel system.
Trying to replace this LCD screen would be extremely expensive, as the panel costs between $600 and $800. If you take this item to a shop for repair, expect to pay between $250 and $280 for the repair if they can find the Tcon board, as a Tcon board costs around $100-$120, and labor costs around $150.
Sometimes it’s better to buy a new TV than get one repaired because TVs have come down in price in the past few years. If you want a new Westinghouse TV, visit Amazon and check the current price.
Abdul Kader, a handy guy and experienced founder of a TV repair shop in Gulshan, Dhaka, Bangladesh. He is mainly an expert in understanding and repairing different types of issues with Smart TVs and providing helpful insights on how to keep them in good working order. Read his Full Story.