A Dyson Airwrap can keep turning off if the power cord is not securely connected, the device overheats, the filter is heavily clogged, or there is a malfunction in the main board.
If you notice that the device is overheated, the issue is specifically with the filter and internal circuit/motors.
However, if the device isn’t overheated, the problem lies with either the device itself or the power supply.
Lena sent us a message:
“Bought this new Airwrap just a few months ago. Spend 700$, but now it keeps stopping/shutting off. Tested the power cord, looks like it’s okay! What could be the issue?” —Lena, Newyork
So, How Fix Dyson Airwrap Keeps Turning Off Step-by-Step
To Fix this issue:
- Ensure the device is getting enough power supply.
- Clean the air filter and all its attachments.
- Test if the internal circuit is faulty.
Here is the step-by-step process:
Step 1: Faulty Power cable or outlet isn’t working
Let’s start with the easiest and most common culprit: the power supply.
A loose connection or a faulty outlet can easily cause your Airwrap to cut out.
- Inspect the Power Cable: Carefully examine the power cable for any visible damage like frays, bends, or cuts. Pay close attention to the areas near the plug and where the cable enters the Airwrap.
- Secure the Connection: Ensure the power cable is firmly plugged into both the Airwrap device and the wall outlet. Sometimes, it can feel like it’s in, but not be fully connected.
- Test the Outlet: Plug another device into the same outlet to confirm it’s working. If the other device also doesn’t power on, the outlet itself might be the problem. Try a different outlet in your home.
Real User Success! Homaira shared a simple yet effective fix:
“Who knew that a simple power cable swap would revive my Dyson Airwrap? I’m over the moon and ready to give my hair the royal treatment it deserves!” – Homaira
So, Try using a different power outlet and if possible, test with a known working power cable if you have a spare compatible one.
Step 2: Wash the attachment
This step, I think, will be most helpful for those whose device is new and suddenly turning off continuously without any reason.
Attachments are important, just like the filter.
If it gets clogged with hair or any other object, there is a high chance that the device will shut off automatically as it can’t function properly.
However, cleaning the attachment is quite simple.
It only takes a couple of minutes and does not require any complex tasks.
Here’s how:
- Take a mug of water and add a small amount of hair shampoo to it.
- Shake the water until it becomes bubbly.
- Place the attachment into the water and let it soak for about 30 minutes.
- After the time has passed, take the attachment out and dry it completely before re-installing it.
Do not keep the attachment submerged in water for more than 30 minutes. There is a screw inside that can rust if left in water for too long.
The #1 Culprit: Clean Your Dyson Airwrap Filter (Seriously!)
Let’s be honest, this is the most likely reason your Dyson Airwrap is turning off. A clogged air filter is the primary cause in the vast majority of cases (think 90%!). If you haven’t cleaned your filter recently, or ever, stop reading and do this step right now!
Cleaning the filter is crucial for airflow and prevents overheating. Luckily, it’s a quick and easy fix.
Need help cleaning it?
We’ve got you covered with a detailed guide: [check it out from this link.] It takes less than 5 minutes!
Step 4: The motor inside the Airwrap is overheating
The Dyson Airwrap is designed with a safety feature to prevent overheating.
If the motor gets too hot, it will automatically shut off to protect the device and your hair.
Sometimes, this safety mechanism can be triggered even if you don’t think it’s excessively hot, especially in warmer environments.
- Check for Heat: Carefully feel the Airwrap device. If it feels significantly hotter than usual, overheating is likely the cause.
- Cool Down Period: Turn off the Airwrap and let it rest for at least 30 minutes to cool down completely.
- Reduce High Heat Use: When styling, try to avoid using the highest heat setting for extended periods. Take short breaks between sections to allow the motor to cool naturally.
And most importantly, consider the room temperature.
On very hot days, the Airwrap might be more prone to overheating.
F.A.Q.s
Q: How can I check if the power cable or outlet is working properly?
Plug another device into the outlet and see if it turns on.
If the other device turns on, then the power cable or outlet is working properly.
If the other device does not turn on, then the power cable or outlet may be damaged and you will need to replace it.
Q: My Dyson Airwrap keeps turning off even after cleaning the filter and checking the power! What else can I do?
If you’ve tried all the troubleshooting steps and your Airwrap is still shutting off, it unfortunately might indicate a more serious internal issue. It’s time to contact Dyson customer service directly.
They can offer more advanced troubleshooting or advise on repairs or warranty options.
Abdul Kader, a handy guy and experienced founder of a TV repair shop in Gulshan, Dhaka, Bangladesh. He is mainly an expert in understanding and repairing different types of issues with Smart TVs and providing helpful insights on how to keep them in good working order. Read his Full Story.