No doubt, the Dyson Airwrap has completely transformed the way we style our hair. (If you read this review, you will know why.)
However, over time, it may experience issues such as failing to power up, shutting down continuously, or flashing red or white while trying to use it.
Take a look at what this Dyson Airwrap user says:
“I’m about to lose my mind! My Dyson Airwrap keeps turning off on me mid-use, and I can’t take it anymore. I’ve never felt this level of frustration with a hair-styling tool before, and this thing is driving me insane!”
Well, in most cases, performing basic troubleshooting steps can fix these issues, but sometimes, more serious troubleshooting is required.
In this article, I will break down the steps you need to take to get your Dyson Airwrap working again.
Here we go! Let’s dive into it…
Why does my Dyson Airwrap keep turning off?
Several reasons exist for this. But in most cases, the primary culprit is either the blockage in the filter or an issue with the power supply cable/outlet.
Aside from these, faulty internal motors or extreme heat in the circuit board is also responsible.
How to troubleshoot a Dyson Airwrap that keeps turning off continuously?
In short: To troubleshoot this issue, first, check if the Airwrap is overheated. If it is not overheated, clean the filter and all attachments.
Step 1: Faulty Power cable or outlet isn’t working
Before attempting any troubleshooting, I would recommend that you carefully check the power cable and outlet to determine if either of them is malfunctioning.
I suggest this because, prior to writing this guide, I watched several YouTube videos and read online forums. One comment that caught my attention was from Homaira, who said:
“Who knew that a simple power cable swap would revive my Dyson Airwrap? I’m over the moon and ready to give my hair the royal treatment it deserves!”
So, inspect the power cable for any visible damage and check if the power outlet is supplying enough power consistently. If necessary, switch to a different outlet.
Step 2: Wash the attachment
This step, I think, will be most helpful for those whose device is new and suddenly turning off continuously without any reason.
Attachments are important, just like the filter. If it gets clogged with hair or any other object, there is a high chance that the device will shut off automatically as it can’t function properly.
However, cleaning the attachment is quite simple. It only takes a couple of minutes and does not require any complex tasks.
- Take a mug of water and add a small amount of hair shampoo to it.
- Shake the water until it becomes bubbly.
- Place the attachment into the water and let it soak for about 30 minutes.
- After the time has passed, take the attachment out and dry it completely before re-installing it.
Do not keep the attachment submerged in water for more than 30 minutes. There is a screw inside that can rust if left in water for too long.
Step 3: Clean the Air filter
If you haven’t cleaned this yet, do it right now.
In 90% of cases, this is the primary culprit when a Dyson Airwrap shuts off continuously.
I have already written an article covering how you can completely clean the air filter in less than 5 minutes. If you don’t know how to do it properly, check it out from this link.
Step 4: The motor inside the Airwrap is overheating
The Airwrap uses a powerful motor to blow hot air, which also generates a significant amount of heat.
This is quite common, but sometimes when it overheats, the internal components automatically shut off to protect the main board from burning out.
If you feel the device is very hot, take a break for about 30 minutes and let it cool down. Avoid using the Airwrap on high heat for extended periods of time and take breaks every few minutes to let the motor cool down.
Q: How can I check if the power cable or outlet is working properly?
Plug another device into the outlet and see if it turns on. If the other device turns on, then the power cable or outlet is working properly.
If the other device does not turn on, then the power cable or outlet may be damaged and you will need to replace it.
Q: What should I do if my Dyson Airwrap is still turning off after I have cleaned the filter and checked the power cable and outlet?
If your Dyson Airwrap is still turning off after you have cleaned the filter and checked the power cable and outlet, you may need to contact Dyson customer service for further assistance.
Q: Is there a warranty on the Dyson Airwrap?
Yes, the Dyson Airwrap comes with a 2-year warranty.
Abdul Kader, a handy guy and experienced founder of a TV repair shop in Gulshan, Dhaka, Bangladesh. He is mainly an expert in understanding and repairing different types of issues with Smart TVs and providing helpful insights on how to keep them in good working order. Read his Full Story.