Sony TV no Picture but sound, or no sound at all

Troubleshooting a Sony TV that has no Picture


As the sun set on a warm summer evening, I settled onto my couch with my favorite bowl of popcorn and prepared to watch the latest episode of my favorite show. I had been looking forward to this moment all day, and as I hit the power button on my beloved Sony TV, I couldn’t wait to see what adventures awaited my favorite characters.

But as the screen flickered to life, something was off. The picture was gone, leaving only the sound of the show’s opening theme. I sat there for a moment in stunned silence, trying to figure out what could have gone wrong.

I immediately began to troubleshoot, frantically searching online for answers and trying every possible fix I could think of.

After many trial and error attempts, I was finally able to troubleshoot and fix the problem. And now, In this blog post, I will share my experience with a Sony TV that was experiencing either no picture but sound or no sound, and the steps I took to troubleshoot and ultimately solve the issue.




Why does my Sony TV have no picture?

reasons why sony tv has no picture

After researching Sony’s official website and various TV forums, I identified several potential causes for this issue.

According to some TV owners, the problem could be attributed to a bad cable connection, faulty power supply, defective circuit board, loose or broken ribbon cable, a flawed display panel, or a malfunctioning backlight.

Sometimes, you may experience that your TV’s sound is running, but the display is black. This can be caused by various factors, including damage to the TV’s display, problems with the cables or connectors, a software issue with the TV, or incorrect or damaged input connections.




Sony TV black screen of death (no picture)

To troubleshoot the black screen or no picture issue on your Sony TV, try power cycling it. To do this, unplug your TV from the power outlet and wait two minutes before plugging it back in.

Ok, let’s dive into some more potentials solution in detail. But before that, look at the bellow table for a better understanding.




Reasons Solutions
Functional glitch Power cycle your TV
Bad HDMI connection Check and replace it
Faulty backlight Replace it

1. Power cycle your TV mark

force-power cycle your sony tv

Power cycling is often the first and most effective step to resolving issues with any device. According to many Sony TV owners, this method has proven successful in fixing various issues, including this one, in almost 95% of cases.

One reason why power cycling can be effective is that Sony TVs are prone to damage from power outages or sudden impacts. When this happens, it can cause stored data in the TV’s memory to corrupt or malfunction. By power cycling the TV, you are essentially rebooting the device which can resolve the issue.

I also succeeded with this method when I encountered this issue with my Sony TV. Fear not; performing a power cycle will not erase your downloaded content or settings. Here’s how to power cycle your TV:

  • Turn off the TV and unplug it from the power outlet.
  • Wait for at least three minutes before plugging it back in.
  • Once the required time has passed, turn on the TV.

I hope that power cycling the TV has resolved your issue. However, if you are still experiencing this issue, proceed to the next step in troubleshooting.

Related: Don’t do these things to your TV. You will regret it Later!

2. Check the HDMI cable connection

Check the HDMI cable connection of your sony TV

If the problem persists after trying the previous steps, you should check the HDMI connections next. Ensure all devices connected to your TV through HDMI have a secure connection.

There are several types of bad HDMI connections that you should be aware of, including loose connections, faulty HDMI ports, and bad HDMI cables. If you have confirmed that the connection is secure, it is also a good idea to check that you are on the correct input channel.

Sony TVs often have multiple ports, sometimes up to four, so try using a different port and see if this resolves the issue. If it doesn’t work, try replacing your HDMI cable.

3. Check the TV’s backlight

your sony tv backlights not working

TV’s backlight can become damaged due to a power outage or other issues with the electric flow. If the backlight is damaged, it will be necessary to replace it to restore the TV to proper functioning. Additionally, you may see a blinking red light six times if the backlight is faulty. However, there is a simple way to determine whether your TV’s backlight has been damaged.

To do this, first, make sure the TV is powered on. Then, take a flashlight and hold it close to the screen. As you shine the flashlight on the screen, carefully observe whether any image is visible. If you can see a faint picture on the screen when the flashlight is shone on, this may indicate that the backlight needs to be replaced.

Related: 6 Things You’re Doing That Are Shortening the Life of Your TV

Did nothing work?

If you have tried all the methods mentioned above and cannot resolve the issue with your TV’s display, the T-con board or other display-related components may be damaged.

In this case, it is recommended that you contact Sony customer care for further assistance. You may also visit a local TV repair shop to speak with a technician about the problem. Seeking professional help when dealing with potential damage to electronic devices is always the best option, as attempting to fix the issue yourself could result in further damage or injury.

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