“I have owned an LG smart TV for 2 years now and everything has been working fine until today. Usually, I use airplay to stream content to my LG TV, but today when I tried to use it, it didn’t work. I’ve restarted both my TV and phone, but it still won’t connect. What could be the issue?” – Amanda, 456 Maple Street, Seattle, Washington.
Amanda, I received your email, and instead of just sending a reply, I wanted to write a dedicated article to address the issue.
First of all, it’s a pretty common issue among LG smart TV users. I have to say, you are very lucky because you are using your TV without having this for 2 years.
However, let’s dive into the troubleshooting.
Few more words about this issue
Typically, when Airplay doesn’t work on an LG TV, it’s due to a software-related error, either with the TV or your phone.
But since you informed me that you restarted both your TV and phone, the issue might be related to network connectivity or the TV’s firmware.
Here are some of the possible culprits:
- iOS device issues.
- Wrong settings
- Outdated firmware.
- System glitch.
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Airplay unable to connect to LG TV
When you can’t connect your LG TV to airplay, power reset both the TV and home network, not simply reboot. If power resetting doesn’t help, go to the TV’s settings, look for the software update, and then update the TV to the latest version.
Here’s the detailed instruction.
Step 1: Troubleshoot your TV first
As I told you earlier, this problem often happens due to outdated TV firmware or internal software glitches.
In such cases, follow the below steps:
♦ Power reset
You might have done it wrong; just switch the TV off and then power it back on!
Well, often a simple reboot does the trick, but sometimes it needs a more robust force. In a power reset, you basically force the TV to drain the power from all its internal components and revert to a normal state
- Disconnect the TV from the power outlet completely.
- Wait for 40 seconds.
- During this time, press and hold the TV’s power button for about 15 seconds.
- Once done, power the TV back on.
Now check whether you can airplay to your LG TV.
♦ Software update
Even though the majority of updates are installed automatically, sometimes you might need to update the software manually.
If your TV is using an outdated version of firmware, or if the file is somehow corrupted, some of its functions may behave strangely, be slower than usual, or fail to operate certain features, like Airplay.
Here’s how to check it:
- From the main menu screen, select the Settings option.
- Choose the Network and Software Update options.
- If you notice an available update, choose to install it immediately.
Once the update is installed, TV will automatically restart.
To determine whether your problems have been fixed, try connecting it again. If Airplay is still not working, you may need to reset your TV to factory settings.
Step 2: Troubleshoot the Network connection and Settings
Sometimes incorrect Airplay settings or a malfunctioning network connection can also cause this issue. If troubleshooting the TV does not fix the issue, check your internet modem and Airplay settings.
♦ You didn’t turn it on
Amanda, this is just a reminder! I know this is common sense, but many forget it.
As there is no visible indicator, it isn’t easy to know whether AirPlay is turned on. Even though you switched it on, it could be turned off due to a firmware reset or an automatic software update.
To check, click the “HOME” button on your remote, and then on the menu at the bottom, select “Home Dashboard.” Now click UP on your remote and toggle to AirPlay > AirPlay and HomeKit Settings. Ensure that Airplay is ON.
Related: What to do if LG TV remote not working!
♦ Reset Network Settings On your Phone
Before resetting the connection, check whether your phone and the TV are connected to the same network.
Network misconnections typically happen if you have multiple modems or routers in your house and you use both of them in some instances!
If your phone and the TV are connected to the same network, reset the network connection of your phone.
- Open the “Settings” app
- Tap on “General.“
- Scroll down and tap on “Reset.”
- Tap on “Network Settings.“
- Then “Reset Network Settings.“
- Finally, tap on “OK.”
Now, your phone will restart, and you should be able to use Airplay.
If the default AirPlay doesn’t work
—use a third-party one!
So, which one is the best?
Several options are available, but I think you should try AirDroid Cast. It is the most powerful third-party app to airplay content to the TV. However, remember to use it only when you have tried my recommended troubleshooting.
For installation instructions, visit their website: https://www.airdroid.com/
Q. Why won’t my LG TV connect to AirPlay?
There could be several reasons why your LG TV won’t connect to AirPlay. Firstly, ensure that both your LG TV and the device you are using to AirPlay are connected to the same Wi-Fi network.
If they are, then try resetting your LG TV and your device, and then try connecting to AirPlay again. You can also try disabling and re-enabling AirPlay on your LG TV.
Q: AirPlay is disconnected from my LG TV. How do I reconnect?
If AirPlay is disconnected from your LG TV, try resetting both your LG TV and the device you are using to AirPlay. Ensure that both devices are connected to the same Wi-Fi network and then try connecting to AirPlay again.
Have a question about your TV or want to know about an issue that you couldn’t find on our site? Send it to [email protected]. Please include your name, address, and hometown in your message.
— Abdul Kader
Abdul Kader, a handy guy and experienced founder of a TV repair shop in Gulshan, Dhaka, Bangladesh. He is mainly an expert in understanding and repairing different types of issues with Smart TVs and providing helpful insights on how to keep them in good working order. Read his Full Story.