You just bought yourself a fantastic new Westinghouse Roku TV, and now you want to get it set up and start enjoying your favorite shows and movies.
When you turn on the TV, however, instead of seeing your favorite show’s logo, you see a screen that says Initializing… with the Roku logo in the middle.
You try pressing buttons on the remote control or changing the input source to see if you can get it working, but nothing seems to work.
Well, this guide will show you how to fix a Westinghouse Roku TV stuck on the logo screen so you can immediately return to binge-watching your favorite programs!
Why does my Westinghouse Roku TV stuck on Logo Screen?
Your TV is stuck on the loading screen because there is a glitch with your TV’s firmware. This is the main cause for your TV being stuck on the logo screen.
Another factor that could be at play is a problem with the TV’s HDMI connection. If this connection is loose or damaged, it can result in your TV getting stuck on the logo screen.
Similarly, hardware or system issues, such as faults with the motherboard, can also be a culprit in causing this issue.
Westinghouse TVs stuck on the logo screen issue fix
First, try unplugging the TV and then plugging it back in. If that doesn’t work, try resetting the TV. To do this, press and hold the reset button on the back of the TV for 30 seconds. You may need to contact Westinghouse customer support if neither fixes the problem.
Before diving into the detailed troubleshooting guide, look at the bellow table. This will help you understand this issue quickly.
|Reason for Stuck on Logo Screen||Solution|
|Software Update not completed correctly||Perform Factory Reset|
|Malfunctioning HDMI cable or input||Check and replace the cable or input|
|Firmware issue||Update the firmware via USB|
|Malfunctioning power supply||Plug the TV directly into a wall outlet|
Step 1: Unplug and Replug your TV/Soft Reset
It may seem simple. But the most common method of getting your Westinghouse TV to come back on is to unplug it from the wall socket. Wait at least 60 seconds after unplugging.
Before plugging it back in, be patient and ensure it’s been at least a minute. Find and press the power button on your Westinghouse TV for a minimum of 30 seconds while it is unplugged.
Make sure you’re pressing the power button on your TV rather than the remote!
This will help to drain any remaining power from the TV and allow it to soft reset. This isn’t the same as simply turning the TV on and off!
After 60 seconds, plug the TV back in, and it should power on without a glitch. If your Westinghouse TV still won’t turn on and is stuck on the logo screen, move on to the next step.
Step 2: Factory Reset your TV
If unplugging and replugging your TV doesn’t fix your problem, you must reset your Westinghouse TV to its factory setting.
There are different methods to perform a factory reset, including using a remote and without a remote. I will discuss both ways so that you can do it even if you can’t enter your TV to reset or you lose your remote control.
☞ Using Remote
To perform a factory reset on your Westinghouse TV without using a remote, follow these steps:
- First, go to “Settings.”
- Then “System.”
- Navigate to “Advanced System Settings”
- Choose “Factory Reset”
- Finally, tap on “Reset Everything.”
☞ Without a Remote
If you can’t enter your TV or your remote isn’t working, you must do it manually. You will find a reset button on the backside. To reset your Westinghouse TV without a remote, follow these steps:
- Turn on your TV.
- Then locate the reset button. (As shown in the picture)
- Press and hold the reset button for 30 seconds, then release.
Now your TV will turn off and get reset. After a while, you will see the set-up screen. I hope after a factory reset, your TV’s problem will be fixed. Let me know in the comment box.
Remember that resetting your Westinghouse TV to its factory settings will erase everything, including your data and settings.
Step 3: Update your TV’s Firmware
As mentioned, your TV may be stuck on the logo screen if its firmware is outdated. Firmware is software stored on a device, such as a TV, that helps to run the machine.
Westinghouse TVs are no different, and it is crucial to keep the firmware up to date to ensure that the TV is running correctly.
Westinghouse releases new monthly updates to improve its system’s performance and eliminate various minor bugs. If you update your TV, there is a chance that your problem may be fixed. To do that,
✔ First, download the latest firmware version from the Westinghouse website. (Be sure to choose the correct model number for your TV)
✔ Right-click the downloaded firmware file, then select “Send To,” “Extract” (or “Zip”), and the extraction program loads onto the screen.
✔ Connect a USB drive to your computer and copy the downloaded firmware file to the drive.
✔ Click “Start,” “(My) Computer,” then right-click the removable device icon and select “Eject.” (Disconnect the USB flash drive from the USB port on the computer once the icon disappears.)
✔ Power down the Westinghouse LCD TV, plug the USB flash drive into the USB port on the TV, and then power the TV on.
The device will automatically detect the inserted USB flash drive and begin to upload the data onto the TV. Once complete, a prompt appears on the screen, telling you to remove the flash drive from your computer system.
Q. Nothing worked, What to do?
Call a technician if you’ve tried everything and can’t solve the problem! Because of their experience, they can resolve the issue quickly.
But if your TV is under warranty, contact your nearest Westinghouse service center, and they will come out and instantly solve the problem.
Abdul Kader is the CEO and founder of Homespoiler.com. With his expertise in electronics repair, he provides in-depth information on how to fix appliances, wiring, and other electrical-related issues. More about us