Getting stuck on the photo mode/screen is a pretty common issue for Onn TV users. But sometimes, it gets annoying when going to catch favorite shows.
You are here means you are too the victim of this issue. Right?
Well, troubleshooting this issue is usually pretty simple. Sometimes it just requires a power reset, but other times it may require more advanced troubleshooting.
In this article, I will discuss the issue first and then shed light on troubleshooting this issue.
Let’s dive into it…
Why does my Onn TV stuck on Photo Screen?
Several reasons exist for this but the primary reason for this is the TV’s internal temporary glitch. Aside from this, problems with the firmware (Corrupted) or HDMI can also be responsible.
Look at this table.
| Reason for this issue | Solution |
|---|---|
| Internal temporary glitch | Turn off the TV and unplug it from the power source for a few minutes, then plug it back in and turn it on again. |
| Outdated firmware | Update the firmware of the TV to the latest version by following the instructions provided by ONN. |
| Damaged HDMI connection | Check the HDMI cable and connections. Try using a different HDMI cable or connecting to a different HDMI port. |
| Overheated circuit | Turn off the TV and let it cool down for a few hours. Make sure that there is proper ventilation around the TV to prevent overheating in the future. |
What to do if your Onn TV is stuck on the photo screen?
In short: To troubleshoot this issue, disconnect the TV from the power outlet. Wait at least 60 seconds. during this time, press and hold the power button for about 15 seconds. Once done, plug the TV back in.
Step 1: Power cycle the TV
I know you have already done this too many times, but this time, we will do it differently.
What I mean is that we will force the TV to release all the remaining power from its internal circuit and then reload all of its core files.
Here’s how:
- Completely disconnect the TV from the power source.
- Wait for at least 60 seconds.
- During this time, press and hold the power button for 15 seconds.
Once done, reconnect the TV to the power source. Turn on the TV and check if the problem has been fixed. If not, proceed to the next step.
Make sure you press the power button on your TV instead of the remote!
Step 2: Perform a Factory Reset
If power resetting doesn’t fix the problem and your Onn TV is still stuck on the photo/logo screen and won’t turn on, reset it to its factory settings.
Here’s how:
- Turn on the TV.
- Locate the reset button. (This is usually located on the back of the TV, near the inputs)
- Once you find it, take a ballpen.
- Press and hold this button for about 20 seconds using the pen.
Don’t let the reset button until you see the TV’s logo appears on the screen. Once the logo appears, let it go.
Don’t understand? You can read our detailed guidelines on resetting the Onn TV using or without a remote by clicking here.
Remember, a factory reset will erase all of the TV’s data and settings you have made (such as WiFi and wired network setting information, Google account, and other login information).
Step 3: Update your TV’s Firmware
As mentioned, your TV may be stuck on the logo screen if its firmware is outdated or somehow corrupted.
Onn releases new monthly system updates to improve its system’s performance and eliminate various minor bugs. Updating the firmware may fix your problem.
Here’s how:
- Download the latest firmware version from the Onn website. Make sure to choose the correct model number for your TV.
- Right-click the downloaded firmware file, select “Send To,” “Extract” (or “Zip”), and the extraction program will load on the screen.
- Connect a USB drive to your computer and copy the downloaded firmware file to the drive.
- Click “Start,” “(My) Computer,” then right-click the removable device icon and select “Eject.” Disconnect the USB flash drive from the USB port on the computer once the icon disappears.
- Power down the Onn TV, plug the USB flash drive into the USB port on the TV, and then power the TV on.
The device will automatically detect the inserted USB flash drive and begin to upload the data onto the TV.
Once complete, a prompt will appear on the screen, telling you to remove the flash drive from your computer system.
F.A.Q.s
Q: Why does my Onn TV keep getting stuck on the Photo screen?
Several possible reasons exist why your Onn TV might be getting stuck on the Photo screen. It could be due to a software glitch, a firmware issue, or an issue with the TV’s hardware.
Q: What to do if nothing worked?
Call a technician if you’ve tried everything and can’t solve the problem! Because of their experience, they can resolve the issue quickly.
But if your TV is under warranty, contact your nearest Onn service center. They will come out and instantly solve the problem.
Abdul Kader is the CEO and founder of Homespoiler.com. With his expertise in electronics repair, he provides in-depth information on how to fix appliances, wiring, and other electrical-related issues. More about us