Many TV users, up to 70% in fact, have faced the frustration of their device getting stuck on the loading or boot screen and can’t turn on properly. This problem affects even TCL Roku TVs, a widely-used brand.
The primary cause of this issue is typically damaged firmware, but some other reasons also exist.
Well, In this guide, I will explain some of the marked reasons for this issue and the things you have to do to troubleshoot this issue.
Why your TCL Roku TV is stuck on the logo screen
Temporary system glitches and corrupted firmware are the primary reasons for a TCL Roku TV being stuck on the loading screen. Aside from this, issues with the TV’s internal memory card or main board are also responsible for this.
However, here’s a list of some common reasons:
- Outdated system firmware.
- Temporary system glitches.
- Improper power connection.
- Malfunctioning main board.
How to fix a TCL Roku TV that is stuck on the logo screen.
In short: To troubleshoot your TCL Roku TV if it’s stuck on the logo screen, first unplug it from the power outlet and then plug it back in. If that doesn’t work, reset the TV. To do this, press and hold the reset button on the back of the TV for 30 seconds. After a factory reset, your problem should be fixed.
Before diving into a detailed solution, look at the bellow table. This will make it easier to understand the issue quickly.
|Software Glitch||Reboot your TV|
|Outdated Firmware||Update your TV|
|Malfunctioning software||Reset your TV|
Step 1: Power Cycle Your TV
It may appear to be simple. But, unplugging your TV from the wall socket is the most typical way to get it to turn back on. However, after unplugging, wait at least 60 seconds.
Wait patiently until at least a minute before plugging it back in. While the TV is unplugged, locate the power button and press it for at least 30 seconds.
Make sure you’re pressing the power button on your TV rather than the remote!
This will help to drain any remaining power from the TV and allow it to soft reset. This isn’t the same as simply turning the TV on and off! After 60 seconds, plug the TV back in, and it should power on without a glitch.
Related: Six ways you are shortening the life of your TV
Step 2: Perform a Factory Reset
If unplugging and re-plugging the TV doesn’t fix your problem and it is still stuck on the logo screen, reset it to its factory setting.
Remember that resetting the TV to its factory settings will erase everything, including your data and settings.
Here’s how to do that:
- First, remove all the cables on your TCL Roku TV, excluding the power cord.
- Then turn on your TV.
- After then check your TV’s lower part or back for the reset button.
- Once you locate it, take a ball pen and press and hold the reset button for at least 12 seconds.
The TV will turn off and then on automatically. Once the startup screen comes up, release the reset button. I hope that after a hard reset, your TV’s problem will be fixed.
Step 3: Check for Firmware Updates
As I previously mentioned, if your TV’s firmware is outdated or corrupted, it might become stuck on the logo screen.
TCL releases new monthly updates to improve its system’s performance and eliminate various minor bugs. If you update your TV to the latest version, there is a chance that your problem may be fixed.
Here’s how to do this:
- First, download the latest firmware version from the TCL website. (Be sure to choose the correct model number for your TV)
- Right-click the downloaded firmware file, then select “Send To,” “Extract” (or “Zip“), and the extraction program loads onto the screen.
- Connect a USB drive to your computer and copy the downloaded firmware file to the drive.
- Click “Start,” “(My) Computer,” then right-click the removable device icon and select “Eject.” (Disconnect the USB flash drive from the USB port on the computer once the icon disappears.)
- Power down the TCL Roku LCD TV, plug the USB flash drive into the USB port on the TV, and then power the TV on.
The TV will automatically detect the inserted USB flash drive and begin to upload the data onto the TV. Once completed, a prompt will appears on the screen, telling you to remove the flash drive from your computer system.
Related: Don’t do this thing to your TV, you will regret it Later!
TCL Roku TV is stuck on the boot screen. How to Fix?
In most cases, when a television is stuck on the boot screen, it’s a software issue that’s to blame. However, to troubleshoot this, simply reset your TV to its default settings.
Disconnecting the TV from the power source and then plugging it back in after a few minutes also help in such cases.
But, if these steps do not work, you may need to upgrade or downgrade your TV’s firmware via a USB flash drive. If your TV is covered with a valid warranty, contact TCL support for assistance.
Q: What does it mean when my TCL Roku TV is stuck on the logo screen?
When your TCL Roku TV is stuck on the logo screen, it means that the TV is unable to complete its boot process and is unable to access the main menu or home screen.
Q: How can I prevent the TCL Roku TV from getting stuck on the boot screen in the future?
To prevent the TCL Roku TV from getting stuck on the boot screen in the future, keep the TV software updated, use a surge protector to protect the TV from power surges, and maintain stable network connectivity.
Q. What should I do if the issue still persists even after trying the troubleshooting steps?
If the issue still persists even after trying the troubleshooting steps, your TV has a hardware-related issue. In such cases, seek professional help or contact TCL Roku TV customer support for further assistance.
Abdul Kader is the CEO and founder of Homespoiler.com. With his expertise in electronics repair, he provides in-depth information on how to fix appliances, wiring, and other electrical-related issues. More about us