Onn TV Problems? Here’s a Quick Troubleshooting Guide

Many different Onn TV models exist, and they all share some common problems you might encounter while trying to set them up or using them regularly. These issues can range from irritating to downright infuriating, but there are easy ways to fix most of them so you can get back to watching your favorite shows in no time.

Here’s a quick troubleshooting guide to some of the most common Onn TV problems so you can see how simple it is to resolve any snags you may come across!

Onn TV problems fixing guide

It can be challenging to decide where to start troubleshooting or what problem you are facing. That’s why I have divided this troubleshooting guide into different sections so you can read the specific part you need!

But before that, take a look at the bellow table. You will get a primary idea about your Onn TV’s common issues and basic troubleshooting steps. 

Problems Reasons Solutions
Onn TV won’t Turn on Damaged remote/power cable Check remote/cables
 Remote not working Dirty battery contacts Replace battery/clean IR sensor
TV black screen software glitch/wrong input reboot your TV
TV has no Sound Software glitch/damaged speaker Reboot your TV/replace the speaker
TV not connecting to wifi Faulty modem/TV software glitch Restart your modem/check the connection setting
TV volume too Low worn-out speaker/wrong MTS settings Change the MTS settings

1. Onn TV Turning on problems

Onn tv not turn on problem

There are a few possible explanations for this problem. It could be due to a faulty power outlet, damaged remote control, faulty power cable, or worn-out motherboard.

To troubleshoot this issue, first ensure that the TV is plugged into a working power outlet and that all of the TV’s cables are firmly connected. If it is, try resetting the TV by pressing and holding the reset button.

Contact Samsung customer service for assistance if the TV still won’t turn on. But before that, read our detailed guide on how to fix if Onn TV won’t Turn on.

2: Onn TV remote problems

Onn tv problem: remote not working

Your TV’s remote is not working because maybe the battery is dead, the power button is stuck, the IR sensor is dirty, or the remote is completely broken.

To troubleshoot your TV remote, follow the below steps: 

✔ First, remove the batteries and then clean the battery terminals with isopropyl alcohol.

✔ Then check the batteries. If the batteries are low, try replacing them with new ones.

✔ Make sure nothing is blocking the IR signal between the remote and the TV.

If nothing works, your remote might be completely damaged. Before making any decision, please read our complete guide on fixing Onn TV remote issue

3: Onn TV sound problems

Onn tv problem troubleshooting guide

There are some possible reasons why your Onn TV is having problems with sound. They could be:

  • The mute button may be turned on.
  • The TV speaker isn’t working correctly.
  • Something may be obstructing the TV speakers.
  • An internal software fault may be affecting your TV.
  • The TV might be hooked up to a muted external device, or its Volume may be turned down.

To fix sound issues in your Onn TV, ensure that the Volume is turned up. If it is, consider changing the audio settings.

Ensure the audio equipment attached to your TV and any audio connections, such as HDMI or optical output, are set to the correct input. If nothing works, factory reset your TV.

✨ Detailed Guide: Onn TV sound Issues? (5 ways to Fix)

4: Onn TV volume problems

Troubleshooting onn tv's issue

There are a few reasons your TV’s Volume might be too low. One possibility is that your TV’s audio output settings are too low. Another chance is that your TV’s speakers are damaged or not working correctly. It may also be that the sound of the show you are watching is low by default.

To troubleshoot this issue,

  • First, check to see if the Volume on your TV is turned down low.
  • If the Volume is turned up on your TV and you still have trouble hearing it, the next step is to check your TV’s audio settings.
  • If you have an audio receiver or sound bar, turn it on and set it to the correct input.

But if none of the above methods works for you, it’s possible that the sound of the show you are watching is low by default or your TV’s speakers are damaged or blown. In this case, you’ll need to replace the speakers.

5: Onn TV Black Screen problems

onn tv problems with black screen

It could be several things. The most common reason for a black screen is a loose cable connection. Another common reason is a bad power supply. Also, malfunctioning remotes, faulty power outlets, or damaged power cables can trigger this issue.

However, to troubleshoot the black screen problem in your Onn Roku TV, check to ensure that the TV is correctly plugged into an electrical outlet and that the power cord is securely connected.

If the TV is plugged in and the power cord is secure but still displays a black screen, try pressing the power button on the TV. If the power button does not turn on the TV, unplug it from the electrical outlet and plug it back in.

Once the TV is plugged back in, press the power button again. If the TV still displays a black screen, try resetting the TV. To reset the TV, unplug the TV from the electrical outlet and then press and hold the power button on the TV for 30 seconds.

After 30 seconds, plug the TV back into the electrical outlet and press the power button again. If the TV still displays a black screen, there may be an issue with the TV itself, and you will need to contact customer support for assistance.

6: Onn TV stuck on the Picture screen

onn roku tv stuck on the logo screen fix

One possibility is that there is a problem with the TV’s firmware. Another possibility is that there is an issue with the HDMI connection on the TV. The TV may become stuck on the picture screen if the HDMI connection is damaged or loose. A motherboard fault or other hardware or system issues can also trigger this issue.

To troubleshoot your Onn TV, if it’s stuck on the photo screen, try unplugging it and then plugging it back in. If that doesn’t work, try resetting the TV. To do this, press and hold the reset button on the back of the TV for 30 seconds. After a factory reset, your problem should fix.

✨ Detailed Guide: How to fix your Onn TV stuck on Photo Screen?

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